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continuous improvement

If You Can’t Measure It, You Can’t Manage It

1 December 2011 By LA Leave a Comment

I am a big numbers gal. I like data. I like to see facts and figures. I like to operate off actual numbers and not perceptions, assumptions or opinions.   I had a brilliant manager tell me years ago, “If you can’t measure it, you can’t manage it.”   Meaning how can you tell if you’re successful or if you have opportunities for improvement if you’re not measuring the progress?

It’s a common practice in business to send out survey’s to poll your peers employees and supervisors how they perceive your performance. It’s also a wise business practice to do it in direct sales.   Survey your downline to see how they perceive their upline’s performance.

This is certainly not a practice that anyone should fear or loathe.   Typically, those who are not fans of having their downline (or employees) polled are afraid the survey is being sent so they can be criticized. That paranoia is only in the minds of those who are being evaluated. The purpose of requesting feedback is for continuous improvement. None of us are above improvements in how we manage our business. [Read more…] about If You Can’t Measure It, You Can’t Manage It

Filed Under: Scentsy Consultants, Team Building Tagged With: continuous improvement

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Laurie Ayers

Laurie Ayers Scentsy Michigan


I'm Laurie Ayers, known as LA by many, a Superstar Director who started with Scentsy in 2006. Read my Scentsy story HERE.
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